Zapo CRM is a free customer relationship management platform. It was built to help small business owners nurture their leads into paying customers.

What is a lead management platform?

Lead management is the process of nurturing leads into paying customers. The best lead management platforms help users understand which leads they should focus their attention on. Zapo CRM allows users to organise leads by value, helping you close the leads that matter.

Can I use Zapo CRM for free?

Zapo CRM is FREE when you choose any Zapo product. There are usage charges for some features, such as calls, sms messages, recordings, transcriptions and storage, but most features are entirely free to use.

How do I pay for Zapo CRM?

You can't pay for Zapo CRM separately, our CRM is provided FREE with any Zapo product.

One FREE plan, packed with features

Receive our free CRM with any Zapo product

Zapo Ads Pricing

Receive leads from search engines using PPC advertising

From £250/mo

Zapo Sites Pricing

Get a market leading website that delivers leads using SEO.

From £150/mo

Zapo CRM Pricing

Use our free CRM software to turn your leads into customers

Free with Zapo products

Get started

Zapo CRM

Stay organised with our FREE CRM

Zapo CRM

Some features are chargeable (*)

Get Started

Main features

Lead Management
Contact Directory
Deal Pipeline
Calls & SMS (*)
Tasks, Appointments & Calendar
ROI Reporting
Data Storage (*)

All features

Want to know more about Zapo CRM?

Speak with a member of our team

* Chargeable features: Calls, call recordings, call transcriptions, SMS messages and storage.

Excellent

71 reviews on

All features

Zapo CRM with all Zapo products

Zapo CRM provides everything needed to manage, nurture and close sales leads in bulk.

Stay organised, manage your leads and turn them into paying customers with our FREE CRM

Core Features

Lead Management

Quickly manage leads individually or in bulk with our lead management tools.

Lead Alerts

Get notified as soon as new leads arrive, helping you close more deals.

Contact Directory

Qualified leads can be added as a contact, helping you focus on those that are more important.

Deals

Attach deals to contacts and view them separately so you can focus on driving sales revenue.

Deal Pipeline

Track all of your deals across a pipeline for visibility.

Hubs

Each contact and deal has its own hub page, storing all information and interactions in one place.

Timeline

View your complete history with a contact or deal on a timeline, helping you pick up where you left off.

Task Management

Set tasks and manage them in a dedicated task list.

Appointments

Block out time for your appointments to stay organised.

Calendar

View your tasks and appointments on the calendar for added visibility.

File Uploads

Upload files to your hub pages to keep everything in one place.

Display Options

Customise what you see in the CRM with display options.

Zapo CRM

Core Features

Lead Management

Quickly manage leads individually or in bulk with our lead management tools.
Lead Alerts

Get notified as soon as new leads arrive, helping you close more deals.
Contact Directory

Qualified leads can be added as a contact, helping you focus on those that are more important.
Deals

Attach deals to contacts and view them separately so you can focus on driving sales revenue.
Deal Pipeline

Track all of your deals across a pipeline for visibility.
Hubs

Each contact and deal has its own hub page, storing all information and interactions in one place.
Timeline

View your complete history with a contact or deal on a timeline, helping you pick up where you left off.
Task Management

Set tasks and manage them in a dedicated task list.
Appointments

Block out time for your appointments to stay organised.
Calendar

View your tasks and appointments on the calendar for added visibility.
File Uploads

Upload files to your hub pages to keep everything in one place.
Display Options

Customise what you see in the CRM with display options.

Calls & SMS

Make Calls

Make calls directly in the CRM.

Receive Calls

Receive calls directly in the CRM.

Send SMS Messages

Send SMS messages to your contacts.

Receive SMS Messages

Receive SMS messages from your contacts.

Call Recording

Record calls with your contacts so you can listen back later.

Call Transcription

Transcribe calls as they arrive, so you can read each interaction in the CRM.

Zapo CRM

£0.04 per minute

£0.02 per minute

£0.05 per minute

£0.02 per minute

£0.01 per minute

£0.08 per minute

Calls & SMS

Make Calls

Make calls directly in the CRM.

£0.04 per minute
Receive Calls

Receive calls directly in the CRM.

£0.02 per minute
Send SMS Messages

Send SMS messages to your contacts.

£0.05 per minute
Receive SMS Messages

Receive SMS messages from your contacts.

£0.02 per minute
Call Recording

Record calls with your contacts so you can listen back later.

£0.01 per minute
Call Transcription

Transcribe calls as they arrive, so you can read each interaction in the CRM.

£0.08 per minute

Reporting

Lead Reporting

View all leads that have been generated from Zapo products on a visual graph.

Lead Funnel

See how much you've spent with Zapo, the leads received and resulting revenue.

Lead Path

Analyse the lifetime value of each lead by looking at its entire path from acquisition to the amount of revenue generated.

Deal Pipeline

See where you're losing deals to maximise revenue.

Deal Metrics

Monitor your core metrics, including value, win rate, deal size, volume, sales cycle length, etc.

Deal Loss

Discover why you're losing deals to help win more in future.

Zapo CRM

Reporting

Lead Reporting

View all leads that have been generated from Zapo products on a visual graph.
Lead Funnel

See how much you've spent with Zapo, the leads received and resulting revenue.
Lead Path

Analyse the lifetime value of each lead by looking at its entire path from acquisition to the amount of revenue generated.
Deal Pipeline

See where you're losing deals to maximise revenue.
Deal Metrics

Monitor your core metrics, including value, win rate, deal size, volume, sales cycle length, etc.
Deal Loss

Discover why you're losing deals to help win more in future.

Storage

File Storage

The space used to store your uploaded files.

Call Storage

The space used to store your call recordings.

Data Storage

The space used to store your leads, contacts, deals, notes, tasks and appointments.

Zapo CRM

£0.10 per GB per month

Storage

File Storage

The space used to store your uploaded files.

£0.10 per GB per month
Call Storage

The space used to store your call recordings.

£0.10 per GB per month
Data Storage

The space used to store your leads, contacts, deals, notes, tasks and appointments.

£0.10 per GB per month

Frequently asked questions

Product

Zapo CRM is a free customer relationship management platform. It was built to help small business owners nurture their leads into paying customers.
Lead management is the process of nurturing leads into paying customers. The best lead management platforms help users understand which leads they should focus their attention on. Zapo CRM allows users to organise leads by value, helping you close the leads that matter.

Pricing

Zapo CRM is FREE when you choose any Zapo product. There are usage charges for some features, such as calls, sms messages, recordings, transcriptions and storage, but most features are entirely free to use.

Payments

You can't pay for Zapo CRM separately, our CRM is provided FREE with any Zapo product.

Not sure which plan is right for you?

Speak with our sales team

Get expert advice from a trade marketing professional. Call our sales team if you have any questions or need help choosing a Zapo service that supports your business goals.